At the time of Booking- order review:
- To & From Transportation is applicable as per the city location & current tariff applicable as per city & same will be borne by the patient party.
- Shalby Home Care will deliver and install the equipment at the Client’s specified location.
- Delivery and installation will be scheduled at a mutually convenient time.
- Client must ensure that the installation area is safe and accessible.
- Security Deposit is applicable as per the policy of Shalby Home Care.
- Security deposit shall be refunded by Shalby Homecare as per Quality check report.
- Refund will be transferred through NEFT in patient or NOK account only.
- Refund will be credited in 30 working days after the end of service date.
- Patient is responsible for Medical Equipment Security at home.
- In case of Query, concern or feedback, kindly visit our Help centre & Support section or write to us at homecare@shalby.in